1. Introduction
1.1 Xynex Media LLC (referred to as “the Company,” “we,” or “us”) is committed to protecting the privacy and personal information of our clients, users, and visitors (referred to as “you” or “the User”).
1.2 This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your privacy.
2. Information We Collect
2.1 We may collect the following types of personal information:
- Contact information, such as name, email address, and phone number.
- Account information, including usernames, passwords, and security question answers.
- Transaction details related to services, payments, and invoices.
- Technical information, such as IP addresses, device information, and browser details.
- Information provided in communication with our support, sales, or technical teams.3. How We Use Your Information
3.1 We use the collected information for the following purposes:
- To provide and improve our services.
- To communicate with you about service updates, invoices, and support inquiries.
- To analyze and enhance our website and services.
- To comply with legal and regulatory requirements.4. Data Security
4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
5.1 We retain your personal information only for as long as it is necessary for the purposes stated in this Privacy Policy.
6. Information Sharing
6.1 We do not sell, trade, or rent your personal information to third parties.
6.2 We may share your information with trusted third-party service providers who assist us in delivering our services, but they are obligated to keep your information confidential and secure.
7. Cookies and Tracking Technologies
7.1 We may use cookies and other tracking technologies to collect information about your interactions with our website and services. You can manage your cookie preferences through your browser settings.
8. Your Rights
8.1 You have the right to:
- Access and receive a copy of your personal information.
- Correct inaccuracies in your personal information.
- Withdraw consent and request the deletion of your personal information.
9. Children’s Privacy
9.1 We do not knowingly collect or maintain information from individuals under the age of 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
10. Changes to this Privacy Policy
10.1 We reserve the right to update and amend this Privacy Policy as needed. Notice of changes will be provided through our website or via email.
11. Contact Us
11.1 If you have questions or concerns about this Privacy Policy, please contact us at Reach@xynexmedia.com